Contact Us
Get in touch with our team. We're here to help with all your shipping needs.
Phone Support
Customer Service:
1-800-GLOBAL-1
Business Sales:
1-800-GLOBAL-2
Hours:
24/7 Support Available
Email Support
General Inquiries:
info@globalship.com
Customer Support:
support@globalship.com
Business Sales:
sales@globalship.com
Headquarters
GlobalShip International
123 Shipping Boulevard
New York, NY 10001
United States
Live Chat
Chat with our support team in real-time for immediate assistance.
Frequently Asked Questions
How do I track my package?
You can track your package using your tracking number on our Track Package page. Enter the number in the search field and click "Track" to see real-time updates.
What are your delivery timeframes?
Delivery times vary by service level and destination. Economy shipping takes 5-7 business days, Express takes 2-3 days, and Overnight delivery is next business day.
Do you offer insurance?
Yes, we offer shipping insurance for all packages. Basic coverage is included, and you can add additional insurance up to $10,000 for high-value items.
How do I calculate shipping costs?
Use our Get Quote tool to calculate shipping costs. Enter your package details, origin, and destination to get instant pricing for different service levels.
What items cannot be shipped?
Restricted items include hazardous materials, flammable liquids, firearms, perishable goods, and items prohibited by international regulations. Contact us for specific restrictions.
Do you ship to P.O. Boxes?
Yes, we ship to P.O. Boxes within the United States. However, signature confirmation may be required for certain high-value items.